Service Advisor
BMW Sarnia is seeking an experienced Service Advisor to join our team.
This role is ideal for a polished, personable professional who takes pride in delivering a premium customer experience. We’re looking for someone who represents the brand with professionalism, builds strong client relationships, and contributes positively to a collaborative team environment.
What You’ll Do
- Deliver a high-end, professional customer experience from arrival to vehicle delivery
- Accurately open and manage detailed repair orders
- Clearly explain service recommendations, timelines, and costs with confidence and transparency
- Maintain consistent communication with clients throughout the service process
- Collaborate with technicians and internal teams to ensure a seamless experience
- Build long-term client relationships focused on trust and retention
What You Bring
- Minimum 2+ years Service Advisor experience in an OEM dealership
- Professional, polished communication style and strong interpersonal skills
- Positive attitude and team-first mindset
- Strong attention to detail and organizational ability
- Experience with dealership systems (PBS is an asset)
- Experience with a luxury or premium brand is an asset
What We Offer
- Competitive compensation based on experience (Expected earnings are $50,000-$75,000)
- Full benefits package
- Ongoing training and development
- Supportive, team-oriented environment
Why BMW Sarnia?
- Work with a premium global brand — BMW
- Be part of a professional, customer-focused culture
- Opportunity to grow your career in a respected dealership
